🧩Browser Extension Issues

If something doesn’t look right, start here

Most extension issues are easy to resolve and don’t require any technical troubleshooting.

If something feels off, it’s usually one of the scenarios below.

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I don’t see the extension on a site

This usually means one of the following:

• The brand doesn’t have creator deals on Aardvark

• You’re not following a creator with a deal for that brand

• The creator’s deal is no longer active

In all of these cases, nothing is broken — there’s simply nothing to show.

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The extension is installed, but nothing happens

Aardvark is designed to stay quiet unless it’s relevant.

If you’re browsing and don’t see anything:

• That’s expected behavior most of the time

• The extension only appears when there’s a match

Try visiting a brand where you know a creator you follow has a deal.

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I see the extension, but the deal doesn’t work

Occasionally, deals expire or change on the brand’s side.

If a deal doesn’t work as expected:

• Try refreshing the page

• Check if the deal has been updated

• Let us know so we can look into it

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Permissions and privacy

The extension only checks whether deals are available for the site you’re visiting.

It doesn’t track your browsing history or monitor activity outside of supported brand pages.

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Still stuck?

If something truly doesn’t seem right, reach out to support and let us know what you’re seeing. Screenshots are always helpful.