🙂Frequently Asked Questions

Quick answers to common questions

If you’re wondering how something works — or why something looks the way it does — you’re probably not alone.

Below are answers to some of the most common questions we hear from users and creators.

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Do I need to pay to use Aardvark?

No. Using Aardvark as a user is completely free.

You can follow creators, unlock deals, and use the browser extension without a paid plan. Plans are only for creators who want to share and manage deals.

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Why don’t I see deals on every site?

Deals only appear when:

• You’re on a brand that exists on Aardvark, and

• A creator you follow has an active deal for that brand

If neither of those is true, Aardvark stays out of the way. This is intentional.

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Do I have to use the browser extension?

To see deals automatically while shopping, yes — the extension is what makes that possible.

If you prefer not to use it, you can still browse creators and deals inside Aardvark, but you won’t see deals appear directly on brand websites.

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Can I follow and unfollow creators anytime?

Absolutely.

You’re free to follow or unfollow creators whenever you want. Your experience updates immediately based on who you follow.

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Do creators see my personal information?

No.

Creators don’t see who you are, what you browse, or what you purchase. They only see aggregated performance data related to their deals.

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Still have questions?

If something isn’t covered here, you can always reach out to support. We’re happy to help.