# Contact Support ### We’re here to help If something isn’t clear, isn’t working as expected, or just doesn’t feel right, you’re in the right place. Reaching out to support doesn’t need to be formal or complicated — just tell us what’s going on. *** #### When to contact support Feel free to reach out if you: * Have a question that isn’t answered in the help center * Are unsure whether something is working correctly * Need help with your account or settings * Just want a bit of clarification No issue is too small. *** #### What happens when you reach out When you contact support: * A real person reads your message * We look into your situation carefully * We’ll follow up with next steps or clarification If screenshots or extra context help, feel free to include them — but they’re never required. *** #### A quick note If you’re reporting a bug or requesting a feature, using the dedicated pages for those helps us route things more efficiently. But if you’re not sure where your message fits, contacting support is always okay. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.joinaardvark.com/help-and-troubleshooting/contact-support.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.