> For the complete documentation index, see [llms.txt](https://help.joinaardvark.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.joinaardvark.com/help-and-troubleshooting/creator-billing-issues.md).

# Creator Billing Issues

### Clear answers, no stress

Billing questions can be frustrating — we try to keep things as simple and transparent as possible.

Here are answers to the most common billing-related questions from creators.

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#### I was charged — what was it for?

Charges are related to your selected creator plan.

You can always see:

* Your current plan
* Billing history
* Invoices

Directly from your account settings.

***

#### Can I change or cancel my plan?

Yes.

You can:

* Upgrade or downgrade your plan
* Cancel at any time

There are no long-term contracts, and changes take effect based on your billing cycle.

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#### I canceled, but still see access

That’s normal.

When you cancel, you keep access to creator tools until the end of your current billing period. After that, your account returns to user-only access.

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#### What happens to my deals if I cancel?

Your deals won’t disappear unexpectedly.

If your plan ends:

* Creator tools are disabled
* You can re-enable them anytime by reactivating a plan

Nothing is deleted without your control.

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#### Something doesn’t look right

If you think there’s been a mistake or you have a billing concern, reach out to support and we’ll help sort it out.

We’re real people, and we take this seriously.